Fast, easy and secure access to your health records and care team
With MyChart you can:
- Schedule appointments, including lab work and mammograms
- Review test results
- Have a virtual visit with your provider, called an eVisit
- Request a prescription renewal
- Send messages to your health care team.
- View and print medical information such as visit summaries, health history, medication lists and immunization schedules.
You can sign up for MyChart:
Sign Up - MyChart Authorization Form
- At your next clinic visit
- When scheduling your next appointment
- Using the access code on the after visit summary
- Calling MyChart Technical Assistance at 1-855-513-5513.
Download free MyChart apps*
*You first must create an account with your health care provider. You cannot use the MyChart app to create an account.
MyChart® licensed from Epic Systems Corporation, © 1999-2017. Patents pending
Frequently Asked Questions
What is MyChart?
MyChart is secure online access to an electronic version of your medical record. It is designed to enhance your medical care by giving you better access to your medical record information.
Is MyChart Secure?
Yes. MyChart is a secure site and provides encrypted communication in full compliance with State and Federal requirements. Access is granted only to users that have registered with their health care clinic and have completed an authorization form. Access to your health information in MyChart is secured by your personalized ID and password, known only to you.
How do I get MyChart access?
You may sign up for MyChart by completing an authorization form at your next clinic visit. Or, you may call you primary care clinic. Sign and return the form by mail or by dropping it off at the clinic. If you have any questions about filling out the form contact your clinic’s MyChart representative. When the clinic receives your form, you will be mailed your access code.
May I access my children’s medical records?
Yes. You are granted full authority by proxy to access your child’s medical chart if your child is between the ages of 0-12. If your child is between the ages of 13-17 you will be granted partial access to his or her record. These age ranges comply with the state regulations, MN. Statute 144.292, designed to protect minors who seek treatment for pregnancy, chemical abuse and sexually transmitted diseases. For further information on access to your child’s medical records please contact the MyChart representative at your primary care clinic.
May I give others access to my records?
Yes. You can grant a spouse, or someone who helps you manage your health, secured web-based access to portions of your electronic medical record. Ask your clinic’s MyChart representative for more information.
Will there be any charges for using MyChart?
Currently, there are no fees to use MyChart. However, some insurance companies offer on-line E-visits services, through programs like MyChart. E-visits will be treated like a regular office visit and your insurance company would be billed for them as such. In addition, your insurance company may require that you pay a co-pay for E-visits. Check with your insurance company to see if they have plans to offer E-visits through programs like MyChart.
Terms and Conditions
TERMS AND CONDITIONS OF USE
Information on MyChart is provided "as is" without warranty of any kind and is meant for use only to support the patient's relationship with their current or future medical professional. User reliance on the material in MyChart is at your own risk. Please note the medical or health care information provided on MyChart is not a replacement for proper medical attention. Contact your clinic, your physician or 911 services immediately if you are suffering from urgent medical issues. The electronic record is the property of the clinic and the information displayed in MyChart may not be the complete medical record. Contact the appropriate Host Site directly for official copies of your medical record or in regard to discrepancies with the medical information listed in your record.
The Host Sites place considerable emphasis on the privacy of patient information and their compliance with State and Federal Privacy Laws.
MyChart is configured to be secure from unauthorized access, but the Host Sites cannot be held responsible for:
- Absolute security of all electronic communication transmissions between patient and clinic;
- Unauthorized disclosure resulting from a user not logging out of an active session;
- Unauthorized disclosure resulting from a lost or stolen user ID and password;
- Unauthorized disclosure resulting from information printed by the user from MyChart;
- Unauthorized disclosure resulting from personal computer settings or installed software products that may compromise information security;
- Similar events outside the substantial control of the Host Sites.
Access to the MyChart system is granted to users for the purpose of furthering their medical care. Use of the system unrelated to this purpose may result in the suspension or termination of access privileges. Improper activities include, but are not limited to, as the use of inappropriate or abusive language, reserving appointment times that are not needed or are frequently cancelled and other activities that are deemed to cause a disruption to clinic operations in the sole discretion of the Host Sites.
The Host Sites shall not be liable for any damages suffered by the user or other third parties related to, directly or indirectly, the material and information contained in MyChart. In no circumstances will the Host Sites be liable to the user or any other person for direct, indirect, special, incidental or consequential damages of any type, even if informed of the possibility of such damages. The Host Sites cannot guarantee access to the MyChart system and are not liable for the user's inability to access or view the information contained on the site. By downloading or viewing the information on MyChart, the user agrees to hold the Host Sites harmless and indemnify them against any damages, claims, or other claims asserted against the Host Sites arising out of, or in any way connected with, the user's utilization of MyChart or the information contained therein.
This Agreement shall be governed by the laws of the State of Minnesota and any dispute arising hereunder must be submitted to binding arbitration in Minneapolis, Minnesota, pursuant to the Commercial Arbitration Rules of the American Arbitration Association. MyChart information and the logos, icons and other marks shown or referenced within are reserved by the Host</div> <div>Sites and are protected by copyright and trademark law. The user may not reproduce such information without the prior written consent of the Host Sites. This Agreement contains the entire agreement between the parties with respect to the subject matter contained herein and it shall not be modified or amended except by signed written instrument. The terms of this Agreement may be changed at any time in the discretion of the Host Sites and updated terms will be posted on the MyChart website for user access.
Protecting Your Privacy
Your clinic uses electronic record systems and believes they are an important part of improving the quality and safety of the care we give. Physicians authorized practitioners and authorized staff use these systems to provide the information needed to treat you. Policies, processes and technical protections are in place to keep your information from being seen by anyone who should not see it. Our policies and processes conform to state and federal law and are designed to safeguard your privacy. Our staff is educated in confidentiality and the appropriate use of medical information.
Your Medical Record
MyChart is an Internet application that enables you to have secured web-based access to portions of your electronic medical record, and allows secure messaging with your care team. Messages you send via MyChart will be made part of your permanent medical record. Once it is made part of your record, it will be accessible to current and future staff members who are involved in your care.
All MyChart communications between you and your clinic health care team are carried over a secure, encrypted connection directly into the electronic medical record. While you may receive Internet e-mail messages notifying you of new messages in your MyChart Inbox, these e-mails will never contain any confidential medical information. All medical record information and MyChart messages reside securely behind information system firewalls.
When you initially enroll to use MyChart, you will be provided with an access code. It is extremely important that you keep your MyChart access code, login name and password completely confidential from everyone. If your access code and password is available to others, they will be able to view your medical information and communicate with your clinic as if they were you. It is your responsibility to prevent disclosure of your access code and to change your password if you feel your security has been compromised. You can change your password online at any time.