Community Care FAQ -- Fairview Health Services - Fairview Health Services
 
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Community Care FAQ
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Common questions about our community care programs

Fairview's Community Care programs offer financial help to patients who are unable to pay for medical care. Whether or not you're insured, we may be able to help you. Qualification for the program is based on income and family size.

Can I apply for financial help for my hospital bill if I can’t pay the rest of my bill?
Yes. If your insurance has paid part of the bill but you need help in paying your balance, you can apply for Community Care. First, you should request help from a Minnesota Health Care program. If the county denies you help, we will review the denial. We may be able to help you with one of our Community Care programs.

I’ve already received my bill. Can I still apply for financial help?
Yes.

Why do I need to look for other funds before I receive financial help?
No single organization can meet the needs of all patients who are unable to pay. Patients who need financial help should use all resources for which they are qualify.

What factors determine the help I’ll receive?
Patients qualify for help based on income and family size. If you qualify and you live in Minnesota, you will get a 100 percent discount on medically-required services. If you qualify and live out of state, you will get a 50 percent discount on medically-required services.

Will I have to pay anything if I am approved?
Your Community Care benefit (hospital-based) will cover 100 percent of your bill for all approved accounts.

I have bills for hospital and clinic services. Does your program help with both bills?
All of your bills will be reviewed for a discount. To qualify for a discount for hospital care, your income cannot exceed 275 percent of the FPL (Federal Poverty Level.) To qualify for a discount in the clinics, your income cannot exceed 275 percent of the FPL and you have no insurance available to you. Learn more about Community Care.
I don’t live in Minnesota but was seen in your hospital. Can I still apply for Community Care?
Yes. First, you must apply for state or county aid in your state. If your state denies your request, we will review your Community Care application. If you are approved for Fairview's Community Care program, you will receive a 50 percent discount on your hospital bill. We do not assist patients from out of state with their clinic bills.

Does Fairview offer other discounts besides Community Care?
Yes. Uninsured Minnesota residents will receive a discount on medically-needed hospital services. The discount will show up on your bill. People who receive the uninsured discount may also apply for Fairview’s Community Care program.

I am on Medicare. Are there any other programs that can help me?
Yes. Fairview and Senior Community Services are partners to provide help to low-income seniors who do not qualify for Medical Assistance. Fairview has agreed to waive Medicare co-insurance and deductibles for health care services. Call Senior Community Services at 952-767-0665.

Who do I contact if I have more questions?
For more information about Fairview’s Community Care program, please call the number on your bill. If you have not received a bill, call Patient Financial Services at 612-672-6724.

 
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